Order before 5pm Brisbane time for next-day shipping…
… that’s between Monday and Friday if all your items are in stock. Otherwise we wait until all the backordered items have arrived. Excluding public holidays!
In a hurry? Use Express Post
Select Express Post in the checkout for next-business day delivery if you’re in the Express Post national network, otherwise two or three working days.
Free Australian delivery for orders over $150
That’s right, free delivery for orders sent anywhere in Australia if you spend more than $150
All times quoted are estimates!
We cannot control random weather events, floods that prevent all road transport, the unpredictable nature of Australia Post and other external variables that affect the time to deliver your order. Shipping and delivery times are devised from our best estimates, however can vary and you agree to accept any possible delay when placing an order.
- Tracking information is sent to you via email once the order has been sent. Check your spam folder if you can’t find it, otherwise email email@example.com and we’ll re-send it
- Once your order status has changed to “Shipped” – we cannot modify or cancel it
- “Extra cover” or “Signature on delivery” is optional and not included by default with any order. Use the links to add these to your order
- Once Australia Post has scanned your parcel as “Delivered” or “Delivered with Safe Drop” – it is delivered. If you can’t find the parcel someone has probably stolen it. If you live in a unsafe neighbourhood use Signature on Delivery or get a Parcel Locker/Collect address
- The full legal mumbo-jumbo with regards to delivery can be found in our Terms and Conditions
- If you have a question that isn’t answered here – please email firstname.lastname@example.org